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Frequently Asked Questions

RT11 Registration
RT11 Programme
RT11 Sponsorship
RT11 Exhibition



Frequently Asked Questions

1 How can RSPO Members register for the RT11 & GA10?

RSPO Members may register for the RT11 and GA10 online. Kindly use your RSPO Membership Code so you can enjoy the privileged Member Rates.
The website does not seem to have all the information required as yet, why is that?
Website/portal is launched initially to provide as much general information as possible on the dates, programme outline and host location. Vital information with regards to conference/meeting rates, sponsorship packages, exhibition details, subject matters & presenters for the programme will be updated in stages as we progress on the organising aspects of the meeting.
How do I pay for RT11 registration?
RT11 participants can pay via the following channels:
a. Bank draft
b. Company Cheque (for Malaysian based companies in Malaysian Ringgit (MYR) only)
c. Telegraphic transfer (full amount must be received by RSPO Secretariat)
d. Credit card (RT11 credit card payments are charged by our secured payment gateway, iPay88.com)
What are the registration costs and deadlines for RT11?
Kindly log on to RT11 Fees for information of RT11 registration costs and deadlines.
Is there a visa required to enter Indonesia?
Depending on your country of citizenship, you may be required to obtain a visa to enter Indonesia. Visa requirements vary and are subject to change, so please refer to the respective High Commission/Embassy/Consulate of the country concerned. 
For more information, you can also log on to the Directorate General of Immigration (http://www.imigrasi.go.id/index.php/en/)
Where should I make my hotel reservations?
RSPO has arranged special rates for the participants of the RT11 at the Santika Premiere Dyandra Hotel & Convention Medan and other participating hotels. Participants are encouraged to book your rooms early to ensure availability. Reservations can be made through Accommodation.
How can I find out more about tourism and guided tours?
Please check with the concierge at your respective hotels for arrangments for guided tours.
What should I know about the RT11 Venue?
The RT11 will be held at the Santika Premiere Dyandra Hotel & Convention Medan, which is located only 10 minutes from the international airport, and a stone's throw from the central business district, government buildings. The two largest malls, Sun Plaza Mall and Paladium Mall are also conveniently situated nearby. With easy access from all directions, ample parking space for up to 600 vehicles, and other shopping outlets such as Gramedia Bookstore, Santika Premiere Dyandra Hotel and Convention Medan has all the ingredients for a most enjoyable stay.
How can I contact RSPO Secretariat?
If you require further assistance, please Contact Us
How can I become a sponsor in the RT11?
RSPO recognises the value of corporate sponsors and has a variety of sponsorship packages available. We will be uploading information on the categories soon.
How do I exhibit at RT11?
Exhibition booths are available for sale at RT11. Kindly log on to Exhibition to view the Exhibition Floor Plan. Details of this will be provided soon.
May I bring an accompanying person to RT11?
Every delegate may register an accompanying person to the Welcome Reception on 11 November 2013 (open to 21 years of age and above only). A nominal fee is charged for the accompanying person.
Can we pay for the conference as a walk in delegate?
Yes you can. Although for logistics and convenience purposes, we advise that you pre-register online through the RT11 website via Registration

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